Oversize Crop / OCS WOMEN

BLAMOK Shipping and Handling Policy

We aim to provide a smooth shipping experience. Here's what you need to know:

• Processing Time: Orders ship within 2 to 3  business days of payment.
• Shipping Options: Choose from standard, expedited, or overnight shipping (costs vary).
• Free Shipping: Valid only on purchases exceeding 2000 INR.
• Shipping Address: Ensure accuracy, as we're not responsible for errors.
• Tracking: You'll receive a shipping confirmation email with a tracking number.
• Carrier Delays: We're not liable for delays caused by the carrier.
• Restrictions: We don't ship to P.O. boxes or APO/FPO addresses.
• International Orders: May incur additional taxes and customs fees, payable by the customer.
• Packaging: We take care to package items securely.

Clear communication and efficient processes are key to customer satisfaction. We strive to ship orders promptly, keep you informed, and provide transparent shipping information.

Need Help?

Reach out to ordersupport@blamok.com with any questions. We're available Monday to Saturday, 11:00 AM to 7:00 PM, and prioritize responding within 24 hours.

Returns and Exchange Policy

We understand that sometimes a purchase isn't perfect. That's why we offer hassle-free exchanges and returns within 7 days of delivery.

Key Points:

• Eligibility: Items must be unworn, unwashed, and in their original condition with all tags and packaging.
• Initiation: Contact us to request an exchange or return.
• Pickup: We'll arrange for pickup within 24-48 hours (subject to availability).
• Quality Check: Once the item reaches our warehouse, we'll inspect it.
• Resolution:
• Exchange: Receive your new item in 7-10 working days. If the desired size is unavailable, we'll offer an alternative product.
• Refund: We'll issue a credit note to your registered email, typically within 10-15 business days. Refunds are in the original payment method.

Conditions for Exchange/Return:

• The product doesn't fit, is damaged, defective, or has missing parts.
• It hasn't been worn, cleaned, or altered (except for vendor defects).
• All original tags, packaging, and accessories are intact.
• The return is for the original order and matches our records.
• There are no odors, stains, damage, etc.
• Sets must be returned as complete sets.

We reserve the right to reject requests that don't meet these conditions.

Customer Responsibilities:

Provide all necessary information (proof of purchase, order number, issue details) to help us assist you efficiently.

Need Help?

Reach out to ordersupport@blamok.com with any questions. We're available Monday to Saturday, 11:00 AM to 7:00 PM, and prioritize responding within 24 hours.